Shipping policy

TubeSquared Shipping Policy

Last Updated: September 1, 2026

Thank you for choosing TubeSquared. We work to process, package, and ship every order accurately and as quickly as possible.

Order Processing

In-stock orders are typically processed within 1–3 business days. Processing times may vary during product launches, periods of high order volume, holidays, or other circumstances outside of our normal operations.

Orders placed on weekends or holidays will begin processing on the next business day.

Pre-Orders & Backordered Products

Products identified as pre-order, backordered, or made-to-order are subject to the estimated availability or shipping timeframe provided on the applicable product page.

Estimated dates are provided in good faith but are not guaranteed. Manufacturing, production, material availability, freight, customs, or other circumstances may affect estimated delivery dates.

If an order contains both in-stock and pre-order items, the order may be held and shipped together unless otherwise stated or arranged.

Shipping Rates

Shipping charges are calculated and displayed at checkout based on the order, destination, and available shipping method.

Delivery Estimates

Delivery estimates provided at checkout begin after the order has been processed and transferred to the shipping carrier.

Carrier delivery dates and transit times are estimates and are not guaranteed by TubeSquared. Weather, carrier delays, holidays, incorrect addresses, and other circumstances outside of our control may affect delivery.

Tracking

When tracking is available, tracking information will be provided after your order has shipped. Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please contact TubeSquared as soon as possible if an address needs to be corrected. Once an order has been processed or shipped, we cannot guarantee that the shipping address can be changed.

Additional shipping costs resulting from an incorrect or incomplete address may be the responsibility of the customer.

Lost, Delayed, or Missing Packages

If your tracking information shows an unexpected delay or your package appears to be missing, please contact us so we can assist with determining the appropriate next steps.

TubeSquared is not responsible for carrier delays or packages that are lost or stolen after confirmed delivery. However, we will make reasonable efforts to assist customers with carrier claims or shipping issues when possible.

Damaged Shipments

Please inspect your shipment promptly upon delivery.

If an order arrives damaged, please contact TubeSquared as soon as possible and provide photographs of the packaging, shipping label, and damaged product. Please retain the original packaging until the issue has been resolved, as the shipping carrier may require it for a claim.

Large or Commercial Orders

Large-volume, commercial, wholesale, or unusually sized orders may require alternative shipping or freight arrangements. TubeSquared may contact you after your order is placed if additional arrangements are necessary.

International Shipping

International availability, shipping methods, duties, taxes, customs fees, and import requirements may vary by destination. Unless otherwise stated, customers are responsible for applicable duties, taxes, brokerage fees, and import charges assessed by the destination country or carrier.

Questions

For questions regarding an order or shipment, please contact TubeSquared through the contact information provided on our website.

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